Driving Forward Shared Services in the Public Sector

The shared services agenda is a critical element of the UK Government’s efficiency drive. A recent investigation by the Local Government Association found that shared services are delivering savings of £156.5 million to the taxpayer. Capita’s Driving Forward Shared Services in the Public Sector Conference demonstrates how new approaches to shared services, increased collaboration and process redesign can lead to more efficient public service delivery whilst enabling organisations to maintain frontline provision.

Faced with severe budget cuts, service providers have become accustomed to improving efficiency of back office operations in order to focus on public service delivery.  Heightened by current economic conditions, the sector must now look to move beyond traditional shared service arrangements and identify new and innovative initiatives in order to further increase their operational efficiency. 

Attend this event to hear the latest policy developments driving this agenda and best practice examples of shared service arrangements already achieving cost efficiencies, increased ROI and enhanced productivity. Our expert speakers will cover key issues including:

• Establishing cross-sector shared working arrangements
• Adopting a whole-council approach to service redesign
• Improving efficiency through co-location and rationalisation of public sector assets
• Investing in the next generation of shared service models

Don’t miss this opportunity to take away lessons learned from those leading the way in delivering high quality shared services, achieving efficiencies across the public sector.

• Examine the business case for implementing shared service arrangements and the reasoning behind exploring possibilities for further co-operation
• Take away lessons learned from innovative approaches to delivering public sector services, which have resulted in millions of pounds of cost savings across Police, Housing and High Education institutions
• Understand the operational and strategic challenges faced when implementing shared service arrangements
• Hear best practice examples of cross-sector shared service arrangements driving increased collaboration and joined-up working
• Benefit from an overview of the Capital Assets Pathfinder Programme and learn how rationalisation of public sector assets can contribute to the realisation of cost efficiencies
• Gain insight into an emerging shared services arrangement across three London boroughs following in the footsteps of the tri-borough merger