Shared Services Conference
Wednesday 17th September 2008 – Hesperia London Victoria, 2 Bridge Place, London SW1V 1QA
Aims and objectives

The drive to deliver continuous service improvements across the public sector is well under way through the development of robust and efficient shared services. A wide range of functions are carried out using various shared service vehicles and organisations are in a great position to help each other improve through sharing good practice and identifying ways to overcome barriers to greater efficiency.

This conference explores the pitfalls, challenges and successes of delivering shared services in order to better equip you and your organisation with the knowledge and expertise to enhance your own approach. A series of expert led sessions will cover:

  • Making shared services work across multiple areas
  • Increasing back office compliance
  • Building on existing approaches and maturing your service
  • Cost reductions in procurement
  • Realising the benefits of a joint venture approach
  • Managing performance and identifying efficiency gains
  • Implementation challenges and lessons learned in overcoming barriers to change

Attend this conference to benefit from real examples of shared services across the public sector. Engage with our expert speakers and delegates from across the UK and share your ideas on how you can continue to improve partnership working and delivery of effective shared services.

Benefits of attending
  • Learn more about how you can create a shared service culture throughout your organisation
  • Help your organisation develop a model of back office compliance and performance
  • Hear from a mature shared service approach to find out what steps you can take to drive your service to the next level
  • Take away ideas to improve your risk and performance management strategy
  • Increase your understanding of the barriers to service improvement and how these can be overcome
  • Find out more about how you can generate substantial savings through a co-ordinated procurement process
  • Learn how you can maximise the benefits of a joint venture approach to delivering shared services
  • Identify obstacles to service implementation in key processes and learn what you can do to address these
Key speakers include:
Chair:
Steve Pennant

Chief Executive
London Connects
Malcolm Morley
Chief Executive
Harlow Council
Ruth Ormsby
Director of Shared Services Department of Health
Fiona Spencer
Director of Shared Services
Home Office
Debbie Wisdom
Strategic Director
Kent Connects
Peter Telford
Chief Executive
RCUK Shared Service Centre
Richard Marchant
Strategic Partnerships Director
Capita
Tony Hall
Head of Welland
Procurement
The Welland Partnership
Karen Bridges
Acting Head, Transformational Development
Birmingham City Council
You can view a more detailed description of subjects being discussed as well as who should attend, booking form and prices by downloading the brochure. Please click the link on the right hand side of this page
Supported by:




Please use one of the buttons below to book on to this event or order documentation
Book event PDF documentation (VAT applicable)

Paper documentation (VAT not applicable)

CONFERENCES > What's on

A few of our forthcoming conferences:

Ofsted School Inspections
Choice Based Lettings
Reducing Absence in the Public Sector 
Gender Equality in the Public Sector

To browse all our conferences by sector, please visit
Our conferences 
To browse all our conferences by date, please visit
Forthcoming conferences
 

FIND OUT MORE

If you would like further information on our conferences and interactive seminars, please insert your details below to subscribe to our mailing list.

Send Email
 

Brochure

For further information on this conference and a booking form, please click below for the brochure:


Brochure

 

EMAIL A FRIEND

To email details of this evemt to a friend or colleague, simply input their details below and click send.

Send

 

CONFERENCES > Professional Development